1. Information We Collect
1.1 Personal Information: When you use our services, we may collect personal information that you provide to us voluntarily, such as your name, address, email address, phone number, passport details, and payment information. We may also collect personal information about others traveling with you if you provide it to us.
1.2 Usage Data: We may collect information about how you access and use our website and services, including your IP address, browser type, operating system, referral source, pages visited, and the dates and times of your visits.
2. Use of Information
2.1 We may use the information we collect for the following purposes:
- To provide and maintain our services, including processing your bookings, reservations, and payments.
- To communicate with you and respond to your inquiries, requests, and feedback.
- To personalize your experience and improve our services based on your preferences and usage patterns.
- To send you marketing communications and promotional offers, subject to your consent where required by applicable laws.
- To detect, prevent, and address technical issues, fraud, or other illegal activities.
- To comply with legal obligations and enforce our rights under the Terms and Conditions.
3. Disclosure of Information
- Service Providers: We may share your information with trusted third-party service providers who assist us in providing and improving our services, such as airlines, hotels, travel insurance providers, payment processors, and IT service providers.
- Business Partners: We may share your information with our business partners for joint marketing activities or to offer you their products or services that may be of interest to you.
- Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests, or to protect our rights, privacy, safety, or property, as well as that of our users and the public.
- Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not personally identify you for statistical analysis, research, marketing, or other purposes.
4. Data Retention
5. Data Security
5.1 We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
6.1 Our website or services may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy policies of those third parties before providing any personal information or using their services.
7. International Data Transfers
7.1 Your personal information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our services, you consent to the transfer of your personal information to these countries.
8. Children’s Privacy
8.1 Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our systems.
9. Your Rights
9.1 You may have certain rights regarding your personal information under applicable data protection laws. These rights may include the right to access, correct, or delete your personal information, as well as the right to object to or restrict certain processing activities. To exercise your rights, please contact us using the contact details provided below.
11. Contact Us
Please note that while we strive to address any concerns you may have regarding our privacy practices, you also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.